Comforts & Conveniences, Closer To Home
Frequently Asked Questions
Every corner of Clayton is designed to feel second nature, yet second to none, including amenities to make the most of your night's sleep, work day, workouts, meal times, and more.
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Stay Like A Member As a hotel guest at Clayton, you can stay like a Member with the opportunity to attend all of our Members-exclusive events and have unlimited access to our private Members Club spaces, including: - The Parlor
- The Library
- The Sunroom
- Co-Working Lounge
- Members Restaurant
- Rooftop Pool & Lounge
 
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Rest & Restore Our rooms do more than just look beautiful. They are filled with thoughtful details that come together to create a truly restorative experience: - Smart TV
- Rain shower head
- Blackout draperies
- Sferra fine Italian linens
- GROWN ALCHEMIST bath products
- Bedside wireless charging pad at each nightstand
- Fixtures, details, and art offer a refined nod to the gold rush
- Room décor and details from local Denver artists and artisans
 
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Sweat & Stretch Don’t let your stay get in the way of your health and wellness routine. Hotel guests enjoy 24-hour access to our state-of-the-art fitness center, equipped with everything you need to feel good from the inside out: - Premium fitness brands like Peloton, Life Fitness, and Woodway treadmills
- Cardio and strength training equipment
- Locker and steam room access
- A stretching zone
 Explore More of our Fitness Center 
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Drink & Dine Our menus will take you from day to night without ever leaving the hotel. Find your favorite way to feast by trying them all. 
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Accessibility Our spaces feature ADA amenities including: Public spaces: registration desk pathway, service animals are welcome, elevators, accessible guest rooms with 32″ wide doorways, accessible route from public entrance to accessible guest rooms. Guestrooms: deadbolt locks lowered, door night guards lowered, doors with lever handles, electrical outlets lowered, hearing accessible rooms and/or kits, accessible vanities, viewports lowered, wireless charging pad at the nightstand. Bathrooms: bathroom grab bars, bathtub grab bars, bathtub seat, roll-in shower, adjustable shower wand, toilet seat at wheelchair height, and a transfer shower. For a full list of ADA amenities, please visit the front desk or call us at 303.551.1600. 
Clayton Members Club
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What is Clayton? Clayton is a Members Club & Hotel in Denver—the first of its kind. Clayton is a space designed for exchanging ideas. Clayton invites, welcomes, supports and invests in people who are united by their commitment to affect change and have fun while doing it. We are a more interesting community because we are interested, and we like to make positive impacts. We are a community united by our priority to represent the remarkable locale of Denver and continuously evolve it. 
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Why would I join Clayton? We are the cultural hub of Denver! A place where the most exciting things happen. People launch new things. Networking is natural. Creativity flows through our space freely. Our Members develop and grow, independently and collectively. Fun is curated and thoughtfully delivered. 
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What do you look for in an applicant? The ability to demonstrate a commitment to our five pillars – Be Curious, Be Fun, Be Authentic, Be Generous, Be Inclusive. We want to know how you will be a contributing Member to the community, and learn about how you’re already doing things in your life that align with what we stand for. Our community believes in making an impact within the walls and beyond the walls of Clayton. We are not accepting applicants based on their vocations. We think there are interesting and interested people in all professional fields and backgrounds, and want to inspire the inspiring through our exclusively inclusive community. 
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How do you select members? A few different ways. We’ve built Clayton’s membership program on a peer to peer model, meaning we look to our Members for recommendations when we look to grow the future membership of Clayton. We trust that if a Member endorses someone, they will be a great addition to our community. Another way we select members is through the application assessment, where we are looking for honest, thoughtful, no bs responses to the questions we ask. Tell us why you would be a perfect Clayton Member. We are listening. Finally, our Membership Team may invite potential members to a meeting or tour, in order to get better acquainted with an applicant. 
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How much does a Membership cost? Membership prices are disclosed on the application. 
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What if I can’t afford Membership? We offer annual or monthly payment options for Membership dues. Should the price point be a barrier for someone that really wants to contribute to our community, we offer opportunities for Collaborator and Partnership members. Email events@claytondenver.com to inquire. 
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I’m a Member. What can I expect? Expect an inspiring, kind, fascinating and engaged group of people who are eager to connect and collaborate, and make substantial impacts at Clayton and beyond Clayton. Expect a substantially robust and diverse Members calendar of events and activations. Expect perks and partnerships that extend the benefits of Membership outside the walls Clayton. Expect this to be your new favorite place for work and play, exceptional dining, rooftop pool parties, and growing your personal and professional networks. Learn more here. 
General Info
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Where is Clayton Hotel located? Clayton Hotel is in the heart of Cherry Creek North, a vibrant Denver neighborhood known for its shopping and galleries, and eateries. 
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Is smoking allowed at Clayton Hotel? Smoking, vaping, and the use of e-cigarettes are strictly prohibited. Clayton is a non-smoking property, including the rooftop. 
Check In/Out
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What are the check-in and check-out times? Guests are invited to check-in at 4 p.m. Check-out is at noon. 
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Is early check-in available? We offer early check-in on a first-come basis, depending on room occupancy. While we can’t guarantee it, we’ll do our best. Give us a call to check on availability. 
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Is there an option to store luggage? Sure thing. Bring any items to the front desk. We’ll store if for no charge, before check-in or after check-out. 
Reservations
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Can I change my reservation? Please contact the hotel to see about changes. If it’s less than 48 hours prior to your arrival, a change may not be possible. 
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What is your cancellation policy? Please cancel your reservation by 11:59 MDT, 72 hours prior to date of arrival to avoid a 1-night charge of room and tax. 
Guest Services
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Does Clayton Hotel offer a shuttle to and from the Denver airport? We don’t have a shuttle, but rideshares like Lyft and Uber know our neighborhood well! Our front desk team is happy to help coordinate a ride to and from the airport for you. 
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Is parking available on site? Yes, on-site valet parking is available for $65/night. Contact our Guest Services team for information on overnight parking. 
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Does Clayton Hotel offer a concierge service? We pride ourselves on our service. Our Concierge Service, located in the lobby or through pressing Service on your room phone, Guest Services is happy to assist with local recommendations and special requests. 
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Do you offer valet services? Yes, our hours of operation for valet are: - Sunday – Tuesday 7:00 AM – 11:00 PM
- Wednesday & Thursday 7:00AM – 12:00 AM
- Friday & Saturday 7:00 AM – 1:00 AM
 
Amenities
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What is included in the Destination Amenity Fee? The Destination Amenity Fee provides exclusive access to the Clayton Members Club, including private restaurants and lounges, a rooftop pool, 24/7 fitness center and studio classes, locker rooms and steam rooms, co-working spaces, invitations to Member-only events and complimentary high-speed Wi-Fi throughout your stay. 
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Is there a Fitness Center? Our Fitness Center is located on level P1. Guests have 24-hour access to the Fitness Center with a keycard. Fitness center includes everything from Freemotion treadmills to Peloton bikes to weight training equipment. 
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Is wifi available in public areas and guestrooms? Absolutely! Wifi is complimentary and available throughout the hotel. 
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Does each guestroom have a hairdryer? Sure does. Every guestroom includes a hairdryer. 
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Is room service available? Yes! Room service is available for breakfast, lunch and dinner. 
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Are cribs or rollaway beds available? For our youngest guests, press Service on your room phone to request a crib or rollaway bed. 
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Do guestrooms have refrigerators? Guestrooms do not have refrigerators but we’d be happy to refrigerate essentials like medication for you or provide a mini fridge on request. Our rooms do have built in coolers to keep your items cool. 
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Are laundry and dry cleaning available? Yes, simply press Service on your room phone. Standard service is back in 3 days, or expedited service can be returned day of for an extra fee. Pickup time is 8AM 
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What types of ADA amenities do you prefer? Our spaces feature ADA amenities including: - Public spaces: registration desk pathway, service animals are welcome, elevators, accessible guest rooms with 32″ wide doorways, accessible route from public entrance to accessible guest rooms
- Guestrooms: deadbolt locks lowered, door night guards lowered, doors with lever handles, electrical outlets lowered, hearing accessible rooms and/or kits, accessible vanities, viewports lowered, wireless charging pad at nightstand
- Bathrooms: bathroom grab bars, bathtub grab bars, bathtub seat, roll-in shower, adjustable shower wand, toilet seat at wheelchair height, transfer shower
 For a full list of ADA amenities, please visit the front desk or call us at 303-551-1600. 
Food & Dining
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What are the hours of the Members Restaurant & Parlor on the second floor? The Members Restaurant is open: - Breakfast : Monday – Friday: 7:00AM – 11:00AM
- Breakfast : Saturday – Sunday: 7:00AM – 11:00AM
- Lunch : Monday – Friday: 11:00AM – 3:00PM
- Parlour Bar : Monday – Friday: 3:00PM – 9:00PM
 
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What are the hours of the Rooftop Restaurant & Bar? The Rooftop Bar + Restaurant is open: - Mon-Fri from 11:00AM – 10:00PM
- Sat 10:00AM – 10:00PM
- Sun 10:00AM – 5:00PM
- Brunch is offered Saturday from 10:00AM – 2:00PM & Sunday from 10:00AM – 5:00PM
 
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Pool & Kids Hours The pool is open 8:00AM – 10:00PM daily. *Pool & Patio are weather permitting* 
Pets
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Are pets allowed? We welcome up to two pets per guest room. We ask that you keep your furry friends to the lobby level. 
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Is there a fee to bring a pet? A $75.00 fee is required at check-in to support a thorough cleaning and sanitizing of a guest room after you and your pet leave. Pet fee also includes a dog bed, bowl and treats in room upon arrival. 
Events
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Can I have my wedding at Clayton Hotel? Absolutely! We love hosting celebrations of all kinds. Shoot us a note and tell us about your event at sales@claytondenver.com 
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Are there event spaces at Clayton Hotel? We have several venues that make for memorable gatherings, whether they’re for business or pleasure. You can learn more about them here. 
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How do I book an event at Clayton? We can’t wait to hear about your event. Get started here. 
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Are group rates available? You bet. Learn more about group rates here. 
